Nutrafarms Privacy Policy
Effective Date: February 12, 2025
Nutrafarms values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.nutrafarms.ca (the “Website”) and interact with our services.
1. Who We Are
Nutrafarms connects Ontario families with local farmers, offering ethically sourced farm-to-table grocery packages. We do not sell your personal information or use it for spam.
For any privacy-related questions, you can contact us at:
📧 info@nutrafarms.ca
📞 +1 (800) 481-2001
2. What Personal Data We Collect & Why
We collect information provided voluntarily by users to contact those interested in our services and provide additional relevant information.
2.1 Contact & Inquiry Forms
When you fill out a contact form, request more information, or express interest in our services, we may collect:
- Name
- Email Address
- Phone Number
- City or Region
🔹 Why We Collect It: To follow up with potential customers and answer inquiries about our products.
2.2 Website Cookies & Tracking Technologies
Nutrafarms uses cookies and tracking pixels to enhance the user experience and provide relevant information to website visitors.
🔹 Why We Collect It:
- To show relevant content to people interested in our services after visiting our Website.
- To send videos and additional information to existing customers.
🔹 How You Can Control Cookies:
- Most web browsers allow you to disable cookies in your settings.
- You can clear cookies at any time through your browser settings.
2.3 Analytics & Advertising
We use tools such as Google Analytics and Facebook Pixels to track how visitors use our Website. This helps us improve our services and offer targeted advertising for people interested in Nutrafarms.
🔹 What We Collect:
- Pages visited
- Time spent on the Website
- Actions taken (e.g., clicking on a form)
- Device type and IP address
🔹 Why We Collect It:
- To improve Website functionality and user experience.
- To deliver relevant ads to people interested in Nutrafarms.
2.4 Customer Communications (SMS & Email)
If you opt into SMS notifications or email updates, we may send you messages about:
✅ Nutrafarms promotions & offers
✅ Updates on farm packages
✅ Order-related information
🔹 Opt-Out Anytime: You can unsubscribe from SMS by texting “STOP” or from emails by clicking “unsubscribe” in any email.
3. Who We Share Your Data With
Nutrafarms does not sell or share your personal information with third parties for marketing purposes.
We may share data with:
- Service Providers (e.g., email & SMS platforms) to send relevant updates.
- Analytics & Advertising Partners (e.g., Google, Meta) to improve our Website and offer relevant ads.
4. How Long We Retain Your Data
- If you submit an inquiry, we keep your contact details only as long as needed to follow up on your request.
- If you become a customer, we retain data to provide ongoing support and account services.
- If you opt into SMS or email, we keep your information until you unsubscribe.
5. Your Rights Over Your Data
You have the right to:
✅ Request a copy of your personal data.
✅ Ask us to delete your information (unless legally required to keep it).
✅ Withdraw consent for marketing communications at any time.
📩 To request any of the above, email us at info@nutrafarms.ca.
6. Embedded Content & External Links
Our Website may include embedded videos, images, or links from third-party websites.
These external sites may collect data separately from Nutrafarms, and we recommend reviewing their privacy policies.
7. Data Security
We take precautions to protect your information, including:
✅ Secure servers & encrypted storage
✅ Limited access to personal data
✅ Regular security updates
However, no system is 100% secure. If you suspect unauthorized access, contact us immediately at info@nutrafarms.ca.
8. Changes to This Privacy Policy
Nutrafarms may update this Privacy Policy as needed. The latest version will always be available at https://www.nutrafarms.ca/privacy-policy.
9. Contact Information
For any privacy-related concerns, contact:
📧 info@nutrafarms.ca
📞 +1 (800) 481-2001
📍 261 King St, Barrie, Ontario, L4N 6B5, Canada